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What makes the best workplaces better than all the rest? According to the Fortune World’s Best Workplaces 2021 list, three factors in particular stand out.
On average, compared to other workplaces, employees at the World’s Best Workplaces are:
13% more likely to say everyone has the opportunity to receive special recognition
This year’s list surveyed nearly 20 million employees from 10,000 companies worldwide, spanning 106 countries.
To be considered in the top 25, companies must be identified as outstanding global employers by appearing on at least five Best Workplaces lists in Asia, Europe, Latin America, Africa, North America or Australia during 2020 or early 2021.
Here are 3 companies that made the list — and how they beat the competition.
While many companies — especially in the hospitality industry — scaled back on benefits in 2020 and 2021 because of the financial impacts of COVID-19, hotel chain Hilton (#3 on the list) leaned in and ensured its benefits would suit the times.
Furloughed employees continued to receive healthcare coverage, parental leave at full salary, financial relief through the 401K Cares Act and continued access to the employee assistance program, short-term disability and basic life insurance.
An assistance fund provided financial help with medical expenses, groceries and child and elder care for employees with COVID-19.
Hilton also built a Workforce Resource Centre to connect furloughed employees with new short-term and permanent jobs at other companies. The initiative now has more than 1 million jobs with more than 150 company partners across the globe.
Finally, with the pandemic pushing employees across all industries to seek out more flexible work arrangements, Hilton is meeting demand.
The company is introducing a program in which U.S. employees can work a four-day week while retaining full benefits, as well as sabbaticals of 30, 60 or 90 days. There’s also a “SuperFlex” model in which employees can choose their own schedule and hours.
Software developer Atlassian (#23 on the list) wants to make sure everyone has the best chance at joining the team — which is why they’ve put together a Candidate Resource Hub to support candidates as they advance through the interview process. The hub houses resources for prospective candidates, as well as those who are actively interviewing.
Once candidates are hired on, they’re brought through a robust onboarding experience that includes product crash courses and individualized 90-day action plans.
When COVID-19 hit, Atlassian had to switch its orientation to be entirely virtual, practically overnight. To ensure employees felt more connected despite being remote, the team incorporated smaller breakout rooms on Zoom as part of the introduction.
Atlassian is also taking its recruitment expertise into the wider community, by offering interview skills workshops.
Created in response to COVID-19 displacing so many workers across industries, these workshops give a behind-the-scenes perspective from Atlassian’s own recruitment team, so that candidates can feel more confident about their next interview — whether that’s with Atlassian or elsewhere.
The workshops dive into tips and tricks to help candidates regardless of craft or profession, including interview basics, question techniques and time management during an interview.
At logistics company DHL Express, which took the top spot on the list this year, employee recognition isn’t just about how hard you work, but about bringing your full self to work — whether that’s through community contributions or developing your own passion projects.
Backed by the company’s mission of “connecting people and improving lives,” the DHL’s Got Heart program is a global initiative encouraging employees to share uplifting stories of any volunteer or fundraising work that they do in their personal time.
Finalists are recognized at the annual Employee of the Year event, with DHL donating to the finalists’ causes.
Typically, the three-day event, which also recognizes top performers, is held in a luxury resort with activities and a gala night presentation. Due to the pandemic, this year’s celebrations had to move to a Zoom conference, with winners receiving €25,000 donations for their causes.
Other recognition efforts include the Can Do Awards, which honor employees who have gone out of their way to help others, and the Festiv-ALL event, a new celebration in which employees can showcase their personal talents — anything from cooking to art to dance — for the chance to win prizes.
How does your company culture measure up on recognition, unique benefits and professional development? See how your company culture stacks up through Great Place to Work Certification™ and our Trust Index™ employee survey.
* “Other workplaces” are companies that contented for a place on our national Best Workplaces lists around the world; this includes both winning and non-winning companies.
Claire is Content Marketing Manager from Great Place to Work® US. Claire works with Great Place to Work data and company culture experts to distil the psychology of high-trust workplaces. Claire co-authored the Women in the Workplace report and her profiles of Best Workplaces™ have featured in Fortune. When Claire’s not sifting through our 28+ years of survey data, she’s rolling out her yoga mat or daydreaming about her next U.S. road trip.
ABOUT OUR METHOLOGY
To be eligible for the World’s Best Workplaces list, a company must apply and be named to a minimum of 5 national Best Workplaces lists within our current 58 countries, have 5,000 employees or more worldwide, and at least 40% of the company’s workforce (or 5,000 employees) must be based outside of the home country. Extra points are given based on the number of countries where a company surveys employees with the Great Place to Work Trust Index©, and the percentage of a company’s workforce represented by all Great Place to Work surveys globally. Candidates for the 2017 Worlds Best Workplaces list will have appeared on national workplaces lists published in September 2016 through August 2017.
ABOUT OUR METHOLOGY
The Best Workplaces in Asia List
Great Place to Work® identifies the top organizations that create great workplaces in the Asian and Middle Eastern regions with the publication of the annual Best Workplaces in Asia list. The list recognizes companies in three size categories:
To be considered for inclusion, companies must appear on one or more of our national lists in the region, which includes Greater China (covering China, Hong Kong, Taiwan and Macau), India, Japan, Saudi Arabia, Singapore, South Korea, Sri Lanka and UAE. For the 2021 Asia List, companies ranked on the national list in the Philippines will also be included. Multinational organizations must meet the following requirements:
Multinationals also receive additional credit for their efforts to successfully create an excellent workplace culture in multiple countries in the region. The data used in the calculation of the regional list comes from national lists published in 2019 and early 2020.